a. After sales service
- Goods sold are not refundable, returnable, nor exchangeable.
b. Out of stock items
- We will inform the customer should there be an event where the items are out of stock after a purchase have been made.
- Customer can choose either to have (i) a replacement product of the same value, or (ii) a refund in the form of cash amounting to the value of the out of stock item, or (iii) a refund in the form of credits amounting to the value of the out of stock item.
- All products will be shipped via courier using Easy Parcel services.
- For customers who wish to collect their paid purchases at our outlets, arrangement can be made at our sole discretion. Come chat with us via Facebook page.
- Voucher codes can be used only once, unless specified.
- Only 1 voucher code can be used at the time of checking out. Multiple vouchers cannot be used simultaneously during check out. Pick the voucher with the best discount.
- Validity: Vouchers are valid for 1 month unless specified.
- MyToys2u reserves the right to terminate the vouchers at their sole discretion without informing the customers.
e. MYCYBERSALE Promotion
- Each customer is entitled to purchase only 1 unit of item under MYCYBERSALE category for as low as RM1.
- For 2nd item onward, price will be as indicated on the product.
- To enjoy the discount, please key in the promo code: MYCS2017
- Promo code is only valid for items under MYCYBERSALE category.
- One customer per promo code.
- Promotion is valid from 9 to 13 Oct 2017.
- MyToys2u have the right to reject any order that do not meet the terms and conditions, and/or as per our discretion.